Returns-Portal

Welcome to the Ikemian Returns Portal

To receive a refund, products must be unopened and unused. For sealed products, the hygiene seal must also be intact. Please return the products within 14 days of receiving your order.

Products will be inspected and weighed upon arrival at our warehouse. Please note that you are responsible for the return shipping costs. Products must be returned in their original packaging, undamaged, and securely packed inside a sturdy outer packaging to the following address:

IKEMIAN UG (haftungsbeschränkt) Bahrenfelder Straße 47, 22765 Hamburg Germany

Once the parcel has been received and inspected at our warehouse, your refund will be processed. If you have any further questions, please contact us at info@ikemian.com.

Note: It must be the same email address which was used for the order. If you are unsure, then see to which address the order confirmation email was sent.